Frequently asked Questions
*Please visit our Rules Page for terms & Conditions
How many players can you accommodate?
Up to 36 gamers can join the action simultaneously with 4-player games! Inside, we offer 5 gaming stations, complete with 12 custom gaming chairs and 8 stools to seat up to 20. Outside, we have an additional 4 stations, featuring a spacious 12-foot folding sideline bench with back support. Interactive standing games like Just Dance and Nintendo Sports are played behind the bench.
What if I have more than 36 guests?
For events with more than 36 guests, we suggest limiting your game selection to 4 player games, arranging timed group sessions, and/or providing additional activities for your guests to do. Our priority is making sure that everyone present has an unforgettable time. Sarah works closely with all of our customers to make sure that your event is well planned out and you will receive an email after booking to work out the details. Please feel free to reach out to her anytime at Sarah@gamejuggernaut2.fun with questions prior to booking.
I am outside of your standard service area. Can i still book a party?
Please call or email us if you are outside of our standard service area. We do not accept online bookings for areas outside of our service area. We need to allow more time for travel which reduces the number of parties that we can do in a day so the online availability calendar is not accurate. We typically will not accept distance bookings during the week due to traffic. Exceptions are made for large community events. 20 miles each way of travel is included in all bookings. All areas outside our standard service area will include travel fees. If you book online for an area outside of our standard service area, trip fees will be added to your invoice after booking. We do not service Seattle due to narrow roads and hills. Pleas click here for service area information.
Can we play internet based games?
Yes! We have on-board Wi-Fi powered by Verizon. You can play all internet based games like Fortnite and even log into your own accounts if you would like. We just ask that you log out before leaving a station or at the end of the party. Online multiplayer is also available, so you can play with your friends on different gaming stations! We do our best to verify that Verizon has a strong signal at your address prior to your party, but also have a backup plan via T-Mobile. If both signals are too weak, we will attempt to connect to your home internet. Some remote areas will be restricted to offline play only.
**Special note regarding Roblox- due to recent reports of child predators on Roblox, we do not allow children to sign in to their individual Roblox accounts and will only allow this game when specifically authorized by the parent or guardian booking the party. **
Can I add on additional hours at the end of my party?
We strongly suggest that you book additional hours in advance, but, if we have availabilty, parties can be extended on the day of your event for $200 per hour. All extensions will need to be paid prior to your originally scheduled end time via cash or card.
Do you do community events?
Absolutely! While we do not operate as a pay to play vendor, we are happy to offer timed sessions, manage the line, and collect tickets if you would like to charge fees for gaming in the Juggernaut. We charge a flat fee for our services and work with you to make your event exactly what you have envisioned!
How will I know if my space will accommodate the juggernaut?
We require 60 feet of level ground to set up and room to turn around. After booking, we conduct a site visit for all events booked within our standard service area. This is a quick drive by that allows us to map out our route and note set up options. You do not need to be present. We typically have enough space to set up right in front of your home, even in small lot neighborhoods. When there is not enough space, it may be necessary to ask your neighbor if we can block their driveway during the party or relocate to another street or local park. In the event that we need to relocate, we will work closely with you to find a new location. If we are unable to relocate you can cancel and receive a refund less a $50 site visit fee. For parties outside of our standard service area, we will request photos or video of your space or can do a video call in lieu of a site visit.
How do i choose which games will be available at my event?
After booking, Sarah will send you a party planning questionnaire via email. Please make sure to check your email! This covers everything from how many guests you are expecting to which games you would like and rating restrictions. All requested games will be moved to console storage for easy access during your event and those games will be ready to play at your scheduled start time. Our catalog is expansive and includes all of the most popular games like Fortnite, Minecraft, Madden, NBA2k, Roblox, Mario Kart, Just Dance, Gang Beasts, etc. We have Xbox and PlayStation online accounts, so every game included in their memberships can be installed on our systems or streamed during your event.
What payment options do you offer?
We accept credit & debit cards, Google pay, Apple pay, PayPal and PayPal's pay later financing option. For standard parties, a $100 deposit is due at the time of your booking. Additional hours require a $20 deposit. For corporate and community events, a 50% deposit is due at the time of booking. For all event types, final payment is due no later than 48 hours prior to your event. A reminder invoice is emailed on your final payment due date if payment in full has not been received yet.
How does karaoke work?
Karaoke is our newest add on feature! When you choose to add karaoke to your event, one of the outside Nintendo Switch stations is converted into a karaoke lounge, complete with 4 mics, a PA speaker, and thousands of songs and lyrics provided by PartyTyme Karaoke. Click here to find out if we offer your favorite hits. The cost to add karaoke to your event is $50 for 2 hours. If you book a 3 or 4 hour event, please add the appropriate amount of additional karaoke hours ($25) to your cart at checkout.
Karaoke is weather dependent. In case of rain or other inclement weather, the karaoke portion of your payment will be refunded in full.